Privacy Policy

This website is owned and operated by Elm Occasions Ltd. The business that manages Kenton Hall Estate. Elm Occasions Ltd respects the privacy of every individual who visits our website. The purpose of our Privacy Policy is to outline the information Elm Occasions Ltd may collect and how we may use that information.

By registering on this site, you consent to the collection, use and transfer of your personal information under the terms of this privacy policy.

What type of personal information do we collect from you?

Form Data

  • After you have voluntarily entered your information into select forms via our website (for example a competition page) we will collect first names, last names and email addresses.

  • Data will be collected when you book or buy from our online store. We will only use your email address, postal address or telephone number to contact you regarding your purchase.

Demographics and Interest Reporting

Elm Occasions Ltd uses Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). You can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings. Elm Occasions Ltd will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the Double Click cookie unless you have robust notice of, and the user’s prior affirmative (i.e. opt-in) consent to, that merger. You can also opt out using the following Google tool: Google Analytics opt-out browser add-on.

Third-party vendors, including Google, show our ads on sites across the Internet. You and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and serve ads based on someone’s past visits to our website.

We have implemented Google Analytics Demographics and Interest Reporting and, accordingly, disclose that:

We will use your data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with in Google Analytics to target interest based advertising to visitors of our site.

How do we use the personal information we have collected from you?

Elm Occasions Ltd use the collected information to improve our service to you. We may use the information about you as disclosed in this Privacy Policy.

We may use the information to:

  • Respond to you with regards to any comments you may have made when initially contacting us.

  • Manage competitions including monitoring entrants and selecting competition winners.

  • Send marketing material to you via email. If you chose not to receive any more information from Elm Occasions Ltd and partners about products, offers and competitions then we will not use your information for this purpose. Sharing of personal information with third parties

  • We will only share your personal information with trusted third parties.

  • If you elected to not receive any more information from Elm Occasions Ltd and partners about products, offers and competitions then we will not distribute any of your information.

  • We reserve the right and may disclose any specific personal information about you in the case of a lawful request, compliance with any law or regulation, to fulfil requests made by you and to protect our website.

Personal Information and Security

Elm Occasions Ltd ensures that appropriate up to date security measures are in place to help decrease the possibility of malicious damage, misuse, disclosure and modification of your data.

Privacy Policy Updates

Occasionally it may be necessary to update this privacy policy. We will ensure that when changes occur, the date specified at the beginning of the policy will be updated. We urge you to check the date of our privacy policy when you visit this page.

Questions and Feedback

If you have any questions or feedback then we encourage you to contact us using the contact form and details as specified on our contact page.

Kenton Hall, Kenton, Stowmarket, Suffolk IP14 6JU